Privacy Policy

Last updated: March 2026

Mophado LLC (“we,” “us,” or “our”), a Wyoming limited liability company located at 30 N Gould St Ste N, Sheridan, WY 82801, United States, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit mophado.com (the “Site”), make a purchase, or interact with our services.

1. Information We Collect

We collect the following types of information:

• Information You Provide Directly: Name, email address, phone number, shipping and billing address, payment information (processed securely by third-party gateways; we do not store full credit card details), order details, preferences, and any custom designs or content you upload.
• Information Collected Automatically: IP address, browser type, device information, operating system, usage data (pages visited, time spent, referring site), cookies, web beacons, and similar technologies.
• From Third Parties: Data from analytics providers (e.g., Google Analytics), advertising partners (e.g., Google Ads), or payment processors (limited to transaction confirmation).

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including production, shipping, and customer support.
• Send transactional emails (order confirmations, shipping updates, tracking).
• Provide personalized recommendations and improve the Site experience.
• Send marketing/promotional emails (you can opt out anytime via unsubscribe link or by contacting us).
• Prevent fraud, enforce our Terms of Service, and comply with legal obligations.
• Analyze Site usage to enhance performance, security, and marketing.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

• Trusted service providers (payment processors like Stripe/PayPal, shipping carriers like USPS/UPS, fulfillment/print partners in Vietnam, China, and Mexico, analytics tools like Google Analytics).
• Legal authorities when required by law, subpoena, court order, or to protect rights/safety.
• Business transfers (e.g., merger, acquisition) – your data would transfer under similar protections.

For California residents (CCPA/CPRA): We may “share” certain data for targeted advertising (e.g., with Google Ads partners). See your rights below.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for essential functions (cart, login), analytics (Google Analytics), and advertising (Google Ads remarketing).

Manage preferences via our cookie banner or browser settings. Opt out of Google Analytics: tools.google.com/dlpage/gaoptout. Manage personalized ads: myadcenter.google.com.

5. Your Privacy Rights

Depending on your location, you may have rights including access, correction, deletion, opt-out of marketing, or opt-out of “sale/sharing.”

For California Residents (CCPA/CPRA):

• Right to know categories/sources of data collected in the past 12 months.
• Right to delete personal information.
• Right to opt out of sale/sharing (use “Do Not Sell or Share My Personal Information” link in footer if applicable).
• Right to limit use of sensitive personal information.
• Right to non-discrimination for exercising rights.

Submit requests to support@mophado.com. We respond within 45 days (extendable if needed). Verification may be required.

6. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect data from children under 13 (COPPA compliant). If we learn of such data, we delete it promptly.

7. Data Security

We use reasonable measures (SSL encryption, secure processors, access controls) to protect your information. No method is 100% secure; we cannot guarantee absolute security.

8. Data Retention

We retain personal information as long as necessary for business purposes (e.g., order fulfillment, legal compliance, accounting). Order data kept for tax and audit reasons.

9. International Transfers

Your data may be processed in the United States or other countries (including by our partners in Vietnam, China, Mexico). We ensure appropriate safeguards for international transfers in compliance with applicable laws.

10. Changes to This Policy

We may update this Policy. Changes will be posted here with a new “Last updated” date. Continued use constitutes acceptance.

11. Contact Us

Email: support@mophado.com
Phone: +1 (209) 850-3168
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM PST

Thank you for trusting Mophado LLC with your information! For more details, see our Terms of Service or Refund & Returns Policy.