Payment Policy

Last updated: March 2026

This Payment Policy outlines how payments are processed on mophado.com (the “Site”), owned and operated by Mophado LLC, a Wyoming limited liability company located at 30 N Gould St Ste N, Sheridan, WY 82801, United States.

1. Accepted Payment Methods

We accept the following secure payment options at checkout:

• Credit/Debit Cards: Visa, Mastercard, American Express, Discover.
• Digital Wallets: PayPal (including PayPal Credit where available), Google Pay, Apple Pay (where available).

All transactions are processed in USD (U.S. Dollars). Prices, taxes, and shipping fees are displayed in USD at checkout and are final at the time of purchase. If you are shopping from outside the United States, your bank or card issuer may apply currency conversion rates or additional fees, which are not controlled by Mophado LLC.

2. Payment Processing and Security

• Payments are handled securely by trusted third-party payment gateways (such as Stripe and PayPal). We do not store your full credit card details or sensitive payment information on our servers.
• All transactions use industry-standard encryption (SSL/TLS) to protect your data during transmission.
• Your payment is authorized and charged immediately upon order confirmation (after cart review and address validation).
• If your payment fails (e.g., insufficient funds, expired card, or fraud detection), your order will not be processed. You will receive an email notification to update your payment method.

3. Order Confirmation and Charges

• An order is considered confirmed only after successful payment authorization.
• You agree to pay all charges associated with your order, including product price, applicable sales taxes (collected where required by law), shipping fees, and any promotional discounts applied.
• Prices are subject to change without notice, but changes do not affect confirmed orders.
• We reserve the right to refuse or cancel any order (even after payment) for reasons such as suspected fraud, pricing errors, product unavailability, or violation of our Terms of Service. In such cases, we will issue a full refund to your original payment method.

4. Refunds and Chargebacks

• Refunds are processed according to our Refund & Returns Policy.
• Approved refunds are credited back to the original payment method within 5–7 business days (processing time depends on your bank or payment provider).
• We do not offer cash refunds or refunds to alternate payment methods.
• If you initiate a chargeback or dispute without first contacting us, we reserve the right to contest it and may suspend or cancel future orders.

5. Taxes and Duties

• We collect and remit applicable U.S. sales tax where required (based on your shipping address).
• For international orders, you are responsible for any customs duties, import taxes, VAT, or brokerage fees imposed by your country. These are not included in our pricing and are non-refundable.

6. Payment Disputes

If you have any concerns about a charge, contact us first at support@mophado.com before disputing with your bank or PayPal. We are committed to resolving issues promptly and fairly.

7. Contact Us

Email: support@mophado.com
Phone: +1 (209) 850-3168
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM PST

Thank you for shopping with Mophado LLC! For more details, see our Refund & Returns Policy or Terms of Service.